Shipping & Returns

Shipping

Free worldwide shipping on every order – no minimum.

• Sweden & Nordics: 2–5 business days
• Europe: 4–8 business days
• Rest of world: 7–14 business days

You'll receive a tracking link by email as soon as your order ships. You can also follow your parcel on our Track Your Order page.

30-day money-back guarantee

We want you to love your CloudSense. If you're not happy, contact us within 30 days of delivery and we'll make it right with a full refund.

To start a return, email orders.assistpoint@gmail.com with your order number and we'll send you instructions. Refunds are issued to your original payment method within 5–10 business days once your return has been approved.

Questions?

We answer every message. Contact us any time.